one of many ways in which it could customer service be enhanced by using SMS texts:Asking for Customer Satisfaction Feedback:To improve your customer service and your business practices It is recommended to request your customers to provide feedback through SMS polls. Finding out if your customers are happy with your services or not can assist you to make better choices regarding your business.Sharing Promotional Codes:Customers will always want to keep in touch with you, if you continue sending discounts codes, promotional codes and "thank you" offers time to time. Therefore, bulk SMS services lets you share discount codes or discount coupons with hundreds of customers in one or two minutes.Allowing customers to talk to your business expertsIf your client is experiencing some sort of issue that is related to your services or goods, mass SMS can provide them with an open channel for communication that will resolve every kind of problem in only a couple of seconds or minutes. Nearly everyone would prefer having the problem resolved using SMS instead of calling. This method is not only ideal for your customers, but for businesses too.Sending Digital Receipts:The days are gone of collecting numerous bills for various reasons. In the present electronic age the bulk SMS services enable your business to send digital receipts to customers as an evidence of the transaction.Based on the information discussed we can conclude that large-scale SMS services play an important part in improving customer service. If you're seeking the top Bulk SMS Service in Pune Get the top large-scale SMS solution for Pune with My SMS World that is famous for its efficient and efficient SMS services.