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HSBC is fined £6.2 million for mistreating customers in financial difficulty blogaid.orgban site

HSBC has been fined £6.2 million by the UK’s Financial Conduct Authority (FCA) for failing to properly support customers with payment arrears or financial difficulties. The FCA highlighted that deficiencies in HSBC’s policies, procedures and staff training led to “disproportionate action” against those in arrears, exacerbating their financial problems. Between June 2017 and October 2018, […]
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