It’s a powerful way to connect with your audience in a quick and easy manner, and it has the potential to transform your customer service experience. In a world where many consumers are frustrated with the traditional support channels such as email or phone, live chat is one of the best ways to offer an effortless and engaging experience. But integrating live chat on your website isn’t as simple as just putting up a window that says “online now”. It needs to be well-integrated with the rest of your customer…