Take notes during your support call or +1-866-265-(2764) chat, including the representative's name, case number, troubleshooting steps, and any solutions or recommendations provided. This helps track the progress of your issue and serves as a reference for follow-up. Leveraging Online Resources Knowledge Base and FAQs: Before contacting support, check QuickBooks' online knowledge base, FAQs, and help articles. Many common questions and issues are addressed in these resources, which can save you time and effort.