Is my United Airlines ticket refundable? On your United Airlines ticket, a refund is possible. Before you ask for a refund, two are a few things you should be aware of. The first step is making a refund request within 24 hours after making your purchase. Second, you won't receive a full refund; rather, you'll just receive the amount you paid for the ticket. For more information Diel: 1 800-433-7300 or OTA: +1 888-894-2072.