Why is My Printer Offline Because The reasons may vary depending on the operating system installed on the computer. Sometimes the Printer suddenly shuts down. As long as the Printer is connected correctly, it shows offline - this is a common problem, even for experienced users. However, this problem can be resolved in a few steps. If, for example, a network Printer is still displayed offline because the network is down and the Printer is no longer recognized, You contact our expert. Call us today!