Sometimes the Spectrum email shows that it is down. People try to fix it but you need to understand that if the email service is down, then you can do nothing but wait for it to get back. Spectrum email down issue is the most common one so you don’t need to worry, it will get solved. For charter email not working, make sure that your internet is working properly. You are accessing your Spectrum email account on a supported and updated browser or email program. Your computer or any other device on which you are trying to access your Charter email account is running with the latest updates.