Verizon Wireless allows its subscribers to connect with a live person to get an excellent customer experience. But if you are looking for how can I talk to a live person at Verizon Wireless, then here is the process. First, dial the service number of Verizon. On hearing the automated system, press zero. Provide the reason for your call and press zero. Enter your account PID and then press #. Now, wait patiently to talk to a person at Verizon customer service.