Businesses generate leads when customers connect with them. Here's how Omnichannel Customer Experience results in increased sales & better customer satisfaction.Omnichannel customer experience is the online interaction of individual customers over multiple channels as part of one uninterrupted customer purchase experience. These channels are connected with promotions, sales, customer care support, and in-store experiences so a customer can effortlessly switch from one channel to another. For instance, Decathlon provides online shopping as well as a store pick-up facility. According to Google, omnichannel customers have 30% more lifetime value than those using a single channel. https://locobuzz.com/blogs/whats-omnichannel-customer-experience/